ZIZIZIG

Terms of Service

Article 1 (Purpose)

These Terms govern the rights, obligations, and responsibilities between GMI (hereinafter "Company") and users regarding the use of software development services provided by the Company.

Article 2 (Service Contents)

The services provided by the Company are as follows:

  • Website and web application development
  • Mobile application development (iOS, Android)
  • Enterprise system development (ERP, CRM, etc.)
  • IT consulting and technical advisory
  • Other software development related services

Article 3 (Contract Formation)

  1. A contract is formed when the user submits a project request and the Company accepts it.
  2. Specific contract terms are agreed upon through a separate electronic contract.
  3. The Company may reject applications in the following cases:
    • When using a false name or another person's identity
    • When providing false information
    • When other application requirements set by the Company are not met

Article 4 (Payment and Refund)

  1. Payments are made using milestone method (20% deposit, 80% balance).
  2. For large projects, 3-stage payment is available (20% / 40% / 40%).
  3. Payment methods: Domestic bank transfer, PayPal, International wire transfer
  4. Refund Policy:
    • Before start: 100% deposit refund
    • Less than 10% development: 80% deposit refund
    • 10-30% development: 50% deposit refund
    • Over 30% development: Refund after settlement based on progress
    • After final delivery: No refund (warranty period applies)

Article 5 (Intellectual Property)

  1. Intellectual property rights for final deliverables are transferred to the user after full payment.
  2. Open source libraries used by the Company are subject to their respective license terms.
  3. Use of deliverables for portfolio purposes shall be agreed upon separately.

Article 6 (Warranty)

  1. Free warranty service is provided for 30 days after final delivery.
  2. Warranty scope: Bug fixes for features specified in the development specification
  3. New feature additions and specification changes incur additional costs.

Article 7 (Disclaimer)

  1. The Company is not responsible for service delays due to force majeure such as natural disasters, war, or riots.
  2. The Company is not responsible for service disruptions due to user's fault.
  3. Users are responsible for the accuracy of information they provide.

Article 8 (Dispute Resolution)

  1. Disputes related to these Terms shall be resolved through mutual consultation.
  2. If consultation fails, disputes shall be resolved in accordance with Korean law.

Supplementary Provisions

These Terms are effective from December 1, 2025.